They succeeded with Tonia!
So often we are quick to complain about bad service & forget to give accolades when the service is good. Due to the passing of several family members, I had no choice but to get a storage unit & chose the closest one I could find. Just recently Public Storage took over the storage units which forced me to go there in person to update info, billing etc. as well as look to rent a different unit. Obviously a difficult time for me. I can not express the amazing service that I received from their employee,Tonia!
Not only was she amazing and efficient at her job... she was KIND, understanding & very patient! It was not what I had expected. I now can say that if Public Storage prides themselves on amazing customer service through their employees..
Tonya is simply the best person to work with for your storage needs. I had several issues with my movers and account setup. She is so knowledgeable and personable too! It was never necessary to go into endless details about anything regarding my storage requirements. She immediately knew what the issue was and provided the solution immediately.
It has made the fact that I must go there so much better. That service combined with the cleanliness & security at the property,wherever I am, if the need to rent a storage unit ever arose again. There would be NO RESEARCH NEEDED...Thanks to Tonia ... Public Storage would be my ONLY CHOICE! I recommend it to anyone that will listen & decided that I needed to give kudos to Tonia & Public Storage where everyone could see it!
Excellent service by Amy. Amy was very attentive, knowledgeable, professional, and kind. She help me select the best unit for me and explained responses to my many questions! Facility is also clean.
New ownership and staff are super friendly and helpful. Was a true pleasure doing business with them. I highly recommend them!!
She knows the business inside and out and is also friendly, personable and efficient! What more can your want? She exceeded all my expectations. Thanks Tonya!
This place is a great place if you are looking for a storage Amy is a good helper to work with they are all so nice and friendly she swept my storage when I asked but she's really nice and fun come here it's really nice they have a inside storage and outside
Public Storage is a US Storage based in Holly Springs, North Carolina. Public Storage is located at 2881 Broad St, Holly Springs, NC 27540, USA.
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